1. Acceptance of the Terms
By using Lemos Casino, you agree to be bound by these Terms and Conditions ("Agreement"). Please read them carefully before proceeding.
2. Eligibility Requirements
You must be at least 18 years old (or the age of majority in your jurisdiction) and have a valid email address to register with us. You may use our services only if you are not prohibited from doing so under applicable laws.
3. Geographic Restrictions
We reserve the right to restrict access to our site or any related service based on your location, at our discretion. Some countries or territories are excluded due to regulatory restrictions.
4. Account Registration Rules
When registering an account with Lemos Casino, you must provide accurate and truthful information about yourself, including your name, email address, and date of birth. You agree not to create multiple accounts for any reason, except as authorized by us in writing.
5. One-Account-Per-User Policy
Each individual may only have one active account with Lemos Casino. We reserve the right to close or merge duplicate accounts at our discretion.
6. Identity Verification and KYC
We may request additional verification information from you from time to time, such as identification documents or proof of address, to comply with anti-money laundering regulations (AML) or for security reasons.
7. Account Accuracy Obligations
You are responsible for maintaining the accuracy and currency of your account details at all times.
8. Account Security Responsibilities
Please keep your login credentials confidential and secure, including passwords and any two-factor authentication information you have set up.
9. Login Credentials and Password Protection
We will never ask you to provide us with your password or other sensitive login information via email or phone calls. If someone contacts you claiming to represent Lemos Casino and asks for this information, it is likely a scam; please report it immediately.
10. Restricted Behaviour and Prohibited Activities
You agree not to engage in any behavior that could compromise our site's integrity or violate applicable laws. This includes but is not limited to:
11. Multi-Accounting and Fraud Prevention
If we suspect you have created multiple accounts for gaming purposes only, we may close all of your related accounts without notice.
12. Bonus and Promotion Rules
All bonuses and promotions offered by Lemos Casino are subject to specific terms which can be found in the 'Bonus Terms' section on our website or provided separately upon request. Please read these carefully before participating.
13. Wagering and Gameplay Conditions
You agree that all gameplay will comply with applicable wagering limits, payout structures, and other requirements outlined for each game.
14. Bonus Abuse Prevention
We have the right to cancel bonus awards, suspend your account or terminate our agreement if we determine you've breached bonus terms by engaging in prohibited activities such as: frequent depositing/withdrawing; exploiting bonus offers or misusing promotional rewards.
15. Deposits and Withdrawals (if applicable)
For Lemos Casino's services that allow for deposits, all funds are subject to AML/KYC regulations and our internal policy of verifying identities before allowing withdrawals. We will verify the details you provided upon registration against those used in deposit/withdrawal transactions where possible.
16. Verification Before Withdrawals
We may request additional verification information or documents at any time, including but not limited to identification, proof-of-residence or source-of-funds documentation, if required by regulatory authorities.
17. Processing and Review Procedures
Our team reviews all player interactions, including withdrawals, to ensure the integrity of our games is upheld. Decisions made during this review are final and binding upon you unless we determine any procedural errors occurred in processing your request.
18. Responsible Gambling Expectations
We encourage responsible gaming practices among users. You acknowledge that excessive betting may lead to financial hardship or personal problems and agree not to use Lemos Casino as a means of escaping these issues or seeking 'easy money'.
19. Self-Exclusion and Account Restrictions
You can temporarily suspend your account by contacting us (self-exclusion), which will block any future gaming for the designated period.
20. Game Fairness and RNG Systems
Our games utilize Random Number Generator systems to ensure all outcomes are unpredictable, unbiased and fair under international industry standards. We may modify or replace our RNGs at our discretion without prior notice to players or regulatory bodies unless required otherwise by applicable laws.
21. Technical Interruptions or Voided Gameplay
We will notify users in the event of technical disruptions causing gameplay interruptions where possible; decisions on any voiding gaming periods are based upon fair game integrity criteria only and not intended for personal preference gains.
22. Suspension or Closure of Accounts
You agree that we may suspend your account at our discretion without notice, following an alleged breach of these Terms & Conditions (including prohibited activities) as stipulated above; in case no improvement is observed within the agreed timeframe prior to deactivation for security reasons. Following account suspension/closure all outstanding funds will be forfeited after specified timelines unless specifically notified otherwise.
23. Intellectual Property and Platform Ownership
Our site's design, software, content, and games are owned or licensed by us under international law; we grant you limited right to use them as described within these Terms & Conditions only for non-commercial, recreational purposes.
24. Limitation of Liability
In no event shall Lemos Casino be liable to the extent permitted by applicable law regarding consequential damages arising out of your failure to comply with any provision hereof.
25. Modification of Terms
These Terms and Conditions may change from time-to-time at our sole discretion; such changes take effect upon publication or implementation unless stated otherwise for particular updates requiring user notification.
26. Contact or Support Guidance
If you have questions, need assistance or require clarification regarding these Terms & Conditions or your account status please contact us via phone (or email/live chat depending on current support configuration).
27. Applicable Licensing or Regulatory Oversight (where relevant)
We operate in compliance with international gambling regulations including laws applicable to Lemos Casino users' jurisdictions; please note specific gaming license numbers and regulatory bodies may change over time due to industry developments or updated jurisdictional requirements.
By using our services, you acknowledge that these Terms & Conditions govern your interactions within the platform and agree to abide by them.